Dear Client:
Included below is a sample of the results of our eighth annual client survey which we mailed to all of our clients upon the completion of their 2008 income tax returns. The results speak for themselves!
Please click to view the complete listing of 2008 survey results.
Would you recommend our Firm to others? If so, why?
• Yes, the service is impeccable. The work is thorough, their explanations are complete. They make a painful event painless.
• Yes, Greg is always prompt, courteous and knowledgeable. Any issues are dealt with professionally, efficiently and effectively.
• Yes, Tom is always quick to respond to my questions and tax needs. His wealth of knowledge and attention to detail definitely make the tax prep process bearable. Thank You!
• Yes. I recommend with enthusiasm Mellott & Mellott for tax form preparation, not only because of the expeditious manner in which they prepare forms, but for the personal attention given to the preparation.
• Yes, pure and simple – you’re the best!!!
• Yes, Lisa was wonderful – always happy to answer my questions and very good at clarifying matters I did not understand. She was a pleasure to deal with.
• Yes, the tax code has become a foreign language for me. The experts at Mellott provide me with a sense of security handling this task.
• I was referred to Don, Jr. His professional and courteous service has been outstanding and I really appreciate and value your style and approach.
• Rick has my Company’s and my personal financial matters in order. He has given me advice on how to improve my cash flow, etc. during these tough times. Rick is a good man and very professional.
• Mellott & Mellott has done well for my father and is continuing with the same service for me. The staff is always helpful and ready to answer my questions.
• My Grandpa was a client and my dad is as well. We trust Don, Sr. implicitly. He is part of our family and we know he has our best interests at heart.
• I have shared my experience with other small business owners and new/starting businesses. Comparing notes, I am excited to have such professional excellence serving my business’ accounting needs.
• John is professional, friendly and especially diplomatic in dealing with our family finances. He always takes the time to help us understand what is in our financial best interest. He is truly outstanding in his field. We have and will continue to recommend him!
• Cyndi did a wonderful job as always. I had some troubles getting all my paperwork together and she not only helped with reminding me, she was able to receive a mess of paperwork and turn it all around with no problem!
• For over 40 years Mellott has been our personal and business accounting firm. Their attention to detail as well as the professional manner in every aspect is quite exceptional.
• Come on! You know I think you all are great!!! Thanks!
• Everything is top notch. Even though you are very busy this time of year, you give such great personalized service! Thank You.
Were the employees of our Firm courteous, friendly and responsive?
• No matter who you talk with at the firm, everyone is helpful, professional and friendly. The best I have ever seen!
• Steve did our work and he was an excellent provider.
• Ozzie is amazing! He is friendly, helpful and I would recommend him to others anytime!
• Aaron was responsible, accurate and great to work with.
• The level of service was off the charts. I look forward to a long relationship with Mellott & Mellott.
• Everyone at Mellott & Mellott is exceptional. You can even imagine the receptionist answering the telephone with a smile. A great, friendly workplace.
• Rick is knowledgeable, caring and responsive. We live in Florida now and would never change our accountant.
• I don’t know how you could make it any easier unless you come to my house, go through my files and complete the return yourself! Thanks for making a dreaded chore so simple.
• So understanding and supportive during a very stressful time. I don’t think anyone likes doing their taxes but Cyndi made it a joy!
Based on comments like these and we have many more similar to them, we believe you may comfortably refer us to your friends, clients and contacts that need the services of a Certified Public Accountant.
Sincerely,
Donald L. Mellott, Jr.
Managing Partner |
