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| Client Testimonials |
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I was referred to Don, Jr. His professional and courteous service has been outstanding and I really appreciate and value his style and approach. |
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Beverly G. |
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John is professional, friendly and especially diplomatic in dealing with our family finances. He always takes the time to help us understand what is in our financial best interest. He is truly outstanding in his field. |
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Greg & Jennifer L. |
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Rick has my Company's and my personal financial matters in order. He has given me advice on how to improve my cash flow, etc. during these tough times. Rick is very professional. |
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Thomas H. |
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I have shared my experience with other small business owners and new/starting businesses. Comparing notes, I am excited to have such professional excellence serving my business' accounting needs. |
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Bob J. |
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I have received exceptional service by this firm for over 40 years. Mellott & Mellott is a firm of high standards, providing personal attention at all times. |
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Marianne S. |
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Dear Client:
Included below is a sample of the results of our seventh annual client survey which we mailed to all of our clients upon the completion of their 2007 income tax returns. The results speak for themselves!
Please click to view the complete listing of 2007 survey results.
Would you recommend our Firm to others? If so, why?
• Yes, Greg makes filing my taxes extremely easy. I simply send him the information and he takes care of everything. He’s very knowledgeable and professional.
• Yes, Don, Sr. has always been there to help support and advise us each and every time.
• Yes, we’ve never had a problem Matt couldn’t solve!
• Yes, Mellott & Mellott is professionalism, integrity, promptness, courteous and detailed.
• Yes, Very personal service and wonderfully smart, capable people!
• Yes, Mellott & Mellott is excellent! Our tax returns are fairly complicated. They make the returns easy to understand and file.
• Yes, Don, Jr. and the people from the firm with whom I work impress me as being flawless in following the ever changing tax laws. I feel they are patient, thorough and always willing to answer my questions. I am thankful to have found them through my investment advisor and I am greatly comforted to have them take care of my obligations.
• Yes. The company’s reputation for integrity is well founded. Solid information and punctuality is much appreciated.
• Yes, Not only would we recommend you, we have with pleasure!
• Yes, John is a pleasure to work with. He is extremely intelligent and responsive. He helped correct problems from past tax actions, before coming to Mellott. He guided us through complications outside of our control during this tax season and helped us anticipate tax amounts well before they were due. Who could ask for more? My mother’s two sisters have now switched to Mellott. We have a lot of confidence in your firm.
• Yes, John and Rick have been very easy and trustworthy to work with. They always follow up and answer any questions.
• Yes, Ozzie (Tom Bowns) is very attentive to his clients. Your firm has met all my needs. I plan to continue with Mellott as long as I pay taxes!
• Yes, I can focus all my energies into my business because I feel secure with the professional, yet personalized service I receive from Mellott & Mellott!
• Yes, I would trust no one else to be as thorough and efficient as Mellott. Rick and Cyndi were, once again, right on target.
• Yes, Mellott senses the urgency, are accurate, client oriented, cordial and pleasant to work with.
• Yes, thanks for the 27 years of kindness!
• Yes, as new partners join our business, I always recommend your firm without reservation.
• I have had 25 years of excellent service!
• Yes, your service is excellent, solid advice, highly responsive, clear communication and attention to detail.
• Yes, I believe this firm to be unparalleled in service and integrity. I would and have recommended Mellott & Mellott to anyone needing the services provided.
• Yes, Mellott guided our company through our recent IRS audit providing outstanding support with excellent results.
Were the employees of our Firm courteous, friendly and responsive?
• Yes, I have only interacted with Rick and he has been exemplary; pleasantly reminding me to complete steps when I become busy with other work.
• Your staff has been exceptional to work with, especially Rick and Sandy Blair.
• When you call after hours, the message says to call them on their cell or home phones anytime you need to contact them. I think that tells the party calling that Mellott & Mellott is interested in helping them.
• No question, the customer service is obviously a priority, very professional and courteous.
• Extremely, Tom Manner is terrific to work with. He is helpful, courteous and responds promptly.
• Everyone we interacted with was courteous, friendly and responsive. I have utilized the services of your firm for business and personal for over 33 years!
• I can’t say enough good things about Rick, who always responds in a timely fashion if he isn’t readily available. Matt was very patient, courteous and very pleasant.
• Mike has done an outstanding job each year he had prepared our tax returns. I’m sure there are others behind the scenes who have supported him that are also due recognition – please extend my thanks to them as well!
Based on comments like these and we have many more similar to them, we believe you may comfortably refer us to your friends, clients and contacts that need the services of a Certified Public Accountant.
Sincerely,
Donald L. Mellott, Jr.
Managing Partner |
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