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| Client Testimonials |
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I was referred to Don, Jr. His professional and courteous service has been outstanding and I really appreciate and value his style and approach. |
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Beverly G. |
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John is professional, friendly and especially diplomatic in dealing with our family finances. He always takes the time to help us understand what is in our financial best interest. He is truly outstanding in his field. |
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Greg & Jennifer L. |
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Rick has my Company's and my personal financial matters in order. He has given me advice on how to improve my cash flow, etc. during these tough times. Rick is very professional. |
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Thomas H. |
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I have shared my experience with other small business owners and new/starting businesses. Comparing notes, I am excited to have such professional excellence serving my business' accounting needs. |
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Bob J. |
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I have received exceptional service by this firm for over 40 years. Mellott & Mellott is a firm of high standards, providing personal attention at all times. |
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Marianne S. |
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Dear Client:
Again this year, we mailed surveys to our individual clients requesting opinions and feedback on the preparation of their 2004 income tax returns. The results have been remarkable!
Would you recommend our Firm to others? If so, why?
• Yes, I have always had excellent service from Mellott & Mellott and I think your work is accurate and done promptly. - Jo Ann Ballinger
• Yes, prompt professional service at a reasonable cost. - Dan Benhase
• Your firm provides excellent service. You are easily accessible for meetings and to answer any questions. Your employees are friendly. - David Callif
• We have a very good relationship with Rick Rumpler. He's done an excellent job on our tax returns and we've found him to be knowledgeable, personable and accessible. - David and Maggi Carle
• Yes, Mellott & Mellott has always given me superb results in preparation . My forms have been handled in a timely fashion and I am never afraid that an audit would affect me adversely. - Fr. William Cross
• Yes, our family has used Mellott & Mellott for many years because they are professional, well organized and trustworthy. Thank you M&M, I really appreciate your service! - Emily Hawkins
• Our accounting needs are met with prompt and professional service. I feel confident that my accounting is correct so that I can focus on my core business. - Bob Jacobson
• Your returns have been timely and accurate. Your personnel are both friendly and cooperative. I cannot think of a suggested improvement! - Charles LeBlond
• I remain extremely impressed with the professionalism and service rendered at all times. Don Mellott, Jr. is outstanding, as are all the people that I have met there. - Skip Smith
• The courtesy and professionalism are features we find satisfying . Everyone from the receptionist to Jack and Greg were most helpful. - Karen Veverka
Were the employees of our Firm courteous, friendly and responsive?
• I have never had a negative experience with M&M. I always look forward to catching up with Judy and hearing John Mellott's daily messages. His "Hello" has got to be famous by now! Everyone at Mellott makes business a pleasure! - Abigail Bliss
• All the people I've come in contact with are polite and responsive. If I were a CPA, this would be the only place I'd want to work. - Jane Boerger
• Everyone in the firm is very friendly. Tom Meyer has a great way of explaining difficult tax laws in a way I can easily understand. Tom always looks out for my best interests. - Laura Chapnick
• Judy is the best receptionist, bar none! - Gene Derringer
• Yes, above and beyond my expectations. I was shocked when I called on April 13, to not only be seen, but to be treated like the only client the firm had! - Rich Gabelman
• At a time when service and courtesy are in decline, it is refreshing to communicate with an organization with standards intact. - Ken Ramsey
• From the receptionist to the Partners, paying taxes is almost enjoyable! - Tom Wilson
Based on comments like these and we have many more similar to them, we believe you may comfortably refer us to your friends, clients and contacts that need the services of a Certified Public Accountant. To view the remaining survey responses, click full 2004 survey responses.
Lastly, while we are consistently rated by our peers in the top 5% of accounting firms, it is the ratings of our clients that mean the most to us.
Sincerely,
Donald L. Mellott, Jr.
Managing Partner |
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