| Client |
Would you recommend Mellott & Mellott to others? |
Were the employees of our firm with whom you had contact courteous, friendly, and responsive in the handling of your tax return? |
| Laura A. |
Yes. Everyone is very knowledgeable and courteous. |
Yes. Bug me more to get return in without an extension. |
| Andrew A. |
Yes. Always taken care of me. |
Yes. Megan is awesome, polite and efficiently worked for me. |
| Donald A. |
Yes. Definitely would recommend Mellott & Mellott. |
Yes. Very good! |
| Fred A. |
Yes. |
Yes. |
| Muriel B. |
Yes. Courteous, efficient and timely. |
Yes. |
| Joe B. |
Yes. |
Yes. Good job Rick. |
| Edward B. |
Yes. Correct and on time. |
Yes. |
| George B. |
Yes. Excellent! |
Yes. |
| Paul B. |
Yes. We have been very happy with the services. |
Yes. Greg was very responsive when we asked for a rush job in the busiest time of the year! |
| William B. |
Yes. |
Yes. |
| Michael B. |
Yes. |
Yes. |
| Abigail B. |
Yes. Courteous, professional, timely, excellent communication. |
Yes. Always. |
| Mike B. |
Yes. |
Yes. |
| Patrick B. |
Yes. As always, excellent client service. |
Yes. |
| David C. |
Yes. Tax returns are prepared accurately and on time. Service is outstanding. |
Yes. Everyone was extremely friendly and helpful. |
| David C. |
Yes. The service was outstanding! When I told Rick my wife and I would be out of the country until 4/14/11, he had our returns to us by the end of February. You can't beat service like that! |
Yes. Absolutely! |
| Ron C. |
Yes. |
Yes. Phone calls and voice mails were returned in a very timely manner. Attitudes were very positive and upbeat despite the pressures I assume the staff must be under during this time of year. |
| Treon C. |
Yes. |
Yes. |
| Shirley C. |
Yes. Always thorough and responsive to query. |
Yes. |
| Ronald C. |
Yes. Professional, on time and easy to work with. |
Yes. All the above. |
| Thomas C. |
Yes. Excellent, professional advice and service. Enjoy working with Tom M. |
Yes. Always! |
| Lynn C. |
Yes. |
|
| Tom C. |
Yes. |
Always available, quick responses to questions and professional. |
| Jennifer D. |
Yes.Great service and I'm confident in the work. |
Absolutely, everytime. |
| Ed D. |
Yes.Always great service. |
Third and fourth generation clients (soon)! |
| Marc D. |
Yes. |
Yes. |
| Stephen D. |
Yes. |
Yes. A wonderful job. |
| Allen E. |
Yes. Good service and provides peace of mind. |
Yes. |
| Richard F. |
Yes. Always accurate, always friendly and always helpful. |
Yes. |
| Garry F. |
Yes. You guys always do a good job. |
Yes. Especially Steve and John. Thanks again. |
| Richard F. |
Yes. A very accurate estimation of tax due at year end. Also everything is dependent on honesty - in filing and in answering questions and opinions about other service providers. |
Yes. Timely appointments and calls returns. Very helpful in solving a problem with financial advisor. |
| Harry F. |
Yes. Prompt action and communication. |
Yes. |
| Dan F. |
Yes. John does a great job. |
Yes. |
| Cindy F. |
Yes. |
Yes. 100% |
| Peter G. |
Yes. |
Yes. |
| Elizabeth G. |
Yes. |
Yes. |
| Mike G. |
Yes. Great work! |
Yes. |
| Linda H. |
Yes. |
Yes. |
| Mary Kay H. |
Yes. My return was prepared very efficiently and the firm's staff is very excellent to work with. |
Yes. My contact with employees of the firm was very minimal but all questions were addressed in a very timely manner. |
| Pat H. |
Yes. |
Yes. Rick has always taken care of us nicely. |
| Robert H. |
Yes. |
Yes. |
| Richard H. |
Yes. |
Yes. As a matter of fact, it is a pleasure speaking with any member of your firm. |
| Jerome H. |
Yes. Tom M., even though he's a Bearcat and very liberal in his political philosophy, is very prompt, courteous, knowledgeable and explains tax matters very thoroughly. |
Yes. Always |
| Kerry H. |
Yes. The service is always great. |
Yes. |
| James H. |
Yes. Tom M. is fast and efficient. |
Yes. |
| Rich I. |
Yes. |
Yes. |
| Bob J. |
Yes. We always enjoy working with Rick and the team! |
Yes. As always! |
| Barbara J. |
Yes. Quick and thorough service; great work. |
Yes. Always. |
| Jerry P. |
Yes. However surprised by the cost. |
Yes to all. |
| Marilyn K. |
Yes. |
Yes. Always. |
| Jennifer K. |
Yes. The firm provides excellent service. Very helpful to me and to my family. |
Yes. Without exception! |
| Patrick K. |
Yes. |
Yes. |
| Joe K. |
Yes. Over the years, Mellott & Mellott helped us in many ways including working through an IRS audit. |
Yes. Very much so. |
| John K. |
Yes. Very good service and very knowledgeable. |
Yes. Always very nice and professional. |
| Theresa K. |
Yes. |
Yes. |
| Kipp K. |
Yes. Responsive and courteous. |
Yes. |
| Michael K. |
Yes. Very professional and pro-active in planning estimates during the year. |
Yes. |
| Thomas K. |
Yes. The best doing a great job. |
Yes. Definitely. |
| Susan K. |
Yes. Do a good job. Make it easy for me. Answer all my questions throughout the year. |
Yes. |
| Susan L. |
Yes. |
Yes. Always. |
| Charles L. |
Yes. |
Yes. |
| Bob L. |
Yes. Honest, professional, efficient and courteous. |
Yes. |
| Charles L. |
Yes. I have been very pleased with the service received over the years. |
Yes. |
| Andrew L. |
Yes. For decades they have done great work and been wonderful to work with. |
Yes. Always. |
| Frank L. |
Yes. |
Yes. Unfailingly so. |
| Linda M. |
Yes. I've long respected the relationship shared with Don and have gladly recommended your firm to others. |
Yes. Only critique is that I felt the receptionist could be friendlier and say "Hold please". It's your first line of welcome to a client. |
| Lois M. |
Yes. |
Yes. Your wisdom and courtesy helped us get through trying financial tiems in the past. Your professionalism and skill gave us peace of mind. |
| Dee M. |
Yes. |
Yes. |
| Cecil M. |
Yes. All services were handled timely and complete. |
Yes. Contact between myself and your firm has always been pleasant. |
| Dorothy M. |
Yes. |
Yes. |
| Rob M. |
Yes. Rock solid advice and service. |
Yes. Always, working with Greg is a pleasure and I consistently receive positive feedback from employees about him. |
| Kevin M. |
Yes. Professional service, clear communication and good advice. |
Yes. Absolutely, both via email and by phone. |
| Jeff M. |
Yes. Have done so. |
Yes. Very prompt. |
| James M. |
Yes. |
Yes. |
| Chris M. |
Yes. John M. is excellent. He is always responsive and his advice is straight forward. |
Yes. John M. and Dave P. is also very responsive and helpful. |
| Jeffrey N. |
Yes. Prompt, courteous and professional. |
Yes. |
| Pat O. |
Yes. |
Yes. Always. |
| John O. |
Yes. A pleasure to do business with. |
Yes. John is great to work with. |
| John O. |
Yes. We have been totally satisfied with Rick, Cyndi and Mellott & Mellott. |
Yes. Very professional. |
| Sharon P. |
Yes. Your firm is awesome and efficient! |
Yes. Absolutely. |
| Dennis P. |
Yes. Very professional. |
Yes. Never a problem. |
| Karen P. |
Yes. |
Yes. |
| Virginia P. |
Yes. My entire family is now with your firm |
Yes. Very, very cooperative and informative. |
| William P. |
Yes. Efficient staff. Tom M. has always looked out for our best interest. |
Yes. Absolutely, Judy, Tom and Sheila are always efficient. |
| Kenneth P. |
Yes. I always will when asked. |
Yes. Always are! |
| Mike P. |
Yes. I am a big fan of the team at Mellott & Mellott!! |
Yes. Absolutely!! |
| Phil P. |
Yes. Very professional! You have nothing to worry about. |
Yes. Always very friendly and knowledgeable. |
| Judy Q. |
Yes. I recommend your office to my friends. |
Yes. Everyone is always very polite and cooperative. |
| Maribeth R. |
Yes. Excellent, competent service. |
Yes. |
| Tony R. |
Yes. |
Yes. Very! |
| Joe R. |
Yes. |
Yes. |
| Mike R. |
Yes. After all this time, how could I not? |
Yes. All lovely folks! |
| Peg R. |
Yes. Have been very responsive and flexible in meeting our needs. We have had a very difficult year and Rick and his team have been right there to guide us through this very difficult period. He has been extremely prompt in his responses to what we have needed and helped in planning. |
Yes. Extremely. |
| John R. |
Yes. |
Yes. They were very good as usual. |
| Mildred S. |
Yes. Very efficient and very good follow-up. Always in timely fashion for final tax preparation. Good service. |
Yes. Julie always reminds me to pay quarterly payment. Again, good follow through. |
| Barbara S. |
Yes. Everything is done efficiently and professionally. |
Yes. |
| John S. |
Yes. |
Yes. Cyndi is great to work with. |
| Caroline S. |
Yes. |
Yes. |
| Mary S. |
Yes. I have and will continue to do so. |
Yes. Very patient and helpful |
| Kenneth S. |
Yes. Service is complete and accurate year in and out! |
Yes. Everyone is professional with exemplary service. |
| Paul S. |
Yes. I was impressed by John's responsiveness to my issues and pleased with the end products. |
Yes. |
| Catherine S. |
Yes. |
Yes. Everyone has been great to work with. Very friendly and professional. |
| Amy S. |
Yes. Very organized. You keep us well informed. |
Yes. |
| Tara S. |
Yes. |
Yes. |
| Bessie S. |
Yes. Have been with this firm for many years. |
Yes. Everyone is very helpful and courteous. |
| Hope T. |
Yes. They are great to work with. Greg knows all the answers. |
Yes. |
| Robert T. |
Yes. Prompt and efficient service. |
Yes. |
| Gary V. |
Yes. |
Yes. |
| Katey W. |
Yes. Unfortunately your rates have become too high over the last five years. I'm afraid we won't be back next year. |
Yes. |
| Jeff W. |
Yes. Effective and efficient preparation; ability to work electronically via email. |
Yes. All interactions were positive. |
| Kirsten W. |
Yes. |
Yes! Yes! Yes! |
| David W. |
Yes. |
Yes. |
| George W. |
Yes. Absolutely! Wonderful, competent, etc. !! |
Yes. We are completely satisfied! We have absolutely no hesitations in calling for assistance or information. |
| Amy W. |
Yes. You are always professional, thorough and timely. |
Yes. Always. |
| James Z. |
Yes. Very helpful, prompt, answers questions quickly with easy to understand explanations. |
Yes. |
